Silavadee Pool Spa Resort

Não satisfeito. Havia excrementos de pássaros nas cadeiras de praia assim que entrei no quarto. Havia vestígios de formigas que não foram limpas na mesa. Havia muito cabelo deixado pelo hóspede anterior na banheira.

Escolhi este restaurante por causa das ótimas avaliações no Xiaohongshu. Mas fiquei muito decepcionado quando cheguei lá! Não recomendado! Primeiramente, a atitude dos funcionários da recepção é terrível! Então a piscina do quarto estava muito suja! Não troque a água nem limpe a casa? Não consegui dormir bem todas as noites. Havia tantos insetos no quarto! Lagartixas estão rastejando por toda a casa... Não consigo dormir bem todas as noites porque as lagartixas no telhado estão cantando como pássaros, muito barulhentas... Quando acordo cedo, consigo ver fezes de insetos por toda a casa... Há tantos mosquitos... O café da manhã é muito bom, mas a melancia é ruim! Melancia visivelmente ruim! ! ! Eu realmente não recomendo. É melhor eu ficar em um hotel famoso quando eu sair da próxima vez!

The room was spacious but a bit dusty, as if the cleaning wasn’t very thorough. Still, overall cleanliness was acceptable. The atmosphere was lovely with a beautiful view. The staff were friendly, cheerful, and always willing to help. Most importantly, the food was absolutely delicious—don’t miss the breakfast! However, the location is quite difficult to reach as the resort is on a hill. The road is dark at night, and there’s nothing much around the hotel

Perfect getaway. Amazing service. Private beach and pools.

We booked this five-star hotel as a special because my wife was celebrating her birthday during the stay. Unfortunately, we can't give Silavadee a five-star review. On the positive side, the staff were all fantastic. Always smiling and friendly and happy to help. Also, the breakfast was excellent. From 4.3 0pm to 5.30pm, the hotel offers a small selection of free drinks. This may sound good, but we were only in the hotel at that time twice during our stay. Now for the negatives. Upon arrival we were told one of the two restaurants was being rebuilt so there was only one available restaurant. And the swimming pool next to the construction site wasn't staffed and was too noisy to use. There was a second swimming pool. For this inconvenience we were given a credit of 500 baht per day which had to be used in the hotel on food and drink, etc., and 20% off menu items. This wasn't a good start. We booked an ocean view room and so we expected an ocean view. While technically we did have an ocean view, the majority of our view was trees and rooftops. And when sitting on the bed, there was no ocean view, just a view of trees - see photos. This is not acceptable for a room advertised as having an ocean view. If you book an ocean view, make sure you do not get room 210. The resort was built 17 years ago and needs some maintenance. For example, in our room the floor was badly scratched in places and the caulking in the bathroom was discoloured at best and filthy at worst - see photos. Also, when the ceiling was painted, the painter couldn't be bothered to cut in around the smoke detector but just rollered straight lines around it - see photo. While this isn't a major issue, I would expect a five-star hotel to show better attention to detail. The restaurant food was fine, but here were no daily specials offered, (something that many restaurants offer) which made the menu boring and predictable after a few days. But I think the menu prices were too high. The drinks prices were also very high. Maybe management think that people who can afford a five-star hotel can also afford to pay more than a reasonable price for food and drinks. Every time I used the swimming pool, there were leaves and debris from trees floating on the surface. I expect better at a five-star hotel. Doesn't management employ someone to clean the surface? Do not ask reception to order a taxi for you. Contact a company direct if you can. For a taxi to or from the airport the hotel charges 750 baht. If you order it yourself it's more like 500 baht - 33% less. I think this is an unacceptable price increase for making a ohone call - a call that should be free as part of the service. If hotel management have any self respect and care about their customers, I expect them to offer me a partial refund to compensate for the partial sea view and flawed room.

Super nice 🎉🎉 the best. Be back soon 🥰